Administrative Services

The Administrative Services division is dedicated to providing quality administrative support for the City of San Bernardino Water Department and is composed of the following sections:

  • Billing and Collections
  • Community Relations
  • Information Technology
  • Customer Service
  • Field and Meter Services
  • Fleet Services
  • Human Resources
  • Water Conservation and Public Affairs

Our Focus

Our primary focus is on delivering customer service which is friendly, helpful, and professional to all of our customers; and to continually improve the quality and effectiveness of the services we provide.

At the heart of our Administrative Services Division is a competent and knowledgeable staff of dedicated professionals. This dedication is consistent at every level of the organization. Each member takes pride in the accomplishments of their division.