March 16, 2022 5:43 PM
SBMWD will never ask to enter your home to “test the water” or “check the pipes.” Reports have been received that individuals falsely identifying themselves as Water Department employees are requesting to enter homes. These individuals ARE NOT San Bernardino Water Department employees. SBMWD staff have photo ID badges with an official Department seal. If this happens to you call the San Bernardino Police Department at (909) 384-5742 or if feel you are in danger call 911. Follow the link below to learn how you can identify Department employees and avoid utility scams.