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The original item was published from 7/13/2020 10:03:17 AM to 7/23/2020 7:00:11 PM.

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Posted on: March 12, 2020

[ARCHIVED] COVID-19 UPDATE: Customer Service Lobby Closed

Coronavirus COVID19 Customer Lobby Closed

Updated March 23, 2020 - The health and safety of residents and staff is our top priority. Therefore, the SBMWD Customer Service lobby is closed until further notice. The Customer Service call center is available to assist you by phone at (909) 384-5095 during normal business hours and our 24-7 emergency main line (909) 384-5141 remains open. There will be no late fees or service disconnections due to non-payment at this time. There are several ways to make your payment from home, including the free eCheck service or pay your bill online by credit card at You can also pay by phone at 1-877-238-6048. A payment dropbox is located outside of our customer service building at 1350 S. E Street, San Bernardino CA 92408.

View our Bill Payment Options page for more information. 

View all SBMWD COVID-19 related updates...
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