News Flash

Service Disconnections and Late Fees Resume June 6, 2022

Since March 2020, service disconnections due to non-payment of bills and assessment of late fees for delinquent accounts have been suspended due to the Covid-19 pandemic.   The Water Department will resume normal operations effective Monday, June...

2022 Water Awareness Poster Contest

Calling all students grades K-12: The City of San Bernardino Municipal Water Department is now seeking entries from local schools for the 2022 Water Awareness Poster Contest. Winners receive a $100 cash prize and winning artwork will be featured online an...

SBMWD Water Use Efficiency Standards

California’s largest water supplier, the Metropolitan Water District of Southern California, recently approved the implementation of unprecedented water use restrictions that limit customer irrigation to one day per week. These actions do not ap...

San Bernardino Rental Assistance Program

Are you a renter in the City of San Bernardino who is behind on rent or utility bills due to COVID? You might qualify for up to 12 months of past due rent and utility assistance.

Low-income renters who experienced a financial impact due to the COVID-19 pan...

Agencies Break Ground for Recycled Water

FOR IMMEDIATE RELEASE

Highland, Calif. (February 24, 2022) – Today, three lead water agencies broke ground on the first phase of a regional recycled water project that will keep recycled water in local groundwater basins for future use. East Vall...

SBMWD selected for $2M Grant

San Bernardino, Calif. (February 1, 2022) – The San Bernardino Municipal Water Department (SBMWD) has been selected to receive a $2,000,000 grant for Phase I of its Advanced Metering Infrastructure (AMI) project. The award was made available thr...

Phone Scam Alert

Please be aware of a telephone scam demanding immediate payment for past due utility bills. SBMWD has received reports of calls and messages left for customers stating immediate payment must be made on past due bills or service will be disconnected. While...

Customer Service Survey

SBMWD is dedicated to delivering trusted quality service to its customers. Please complete the Customer Service survey to help us improve your overall customer service experience. We value your feedback!