How long does it take to process a water or sewer application after payment is accepted?

A water application typically takes 3-4 weeks to process from the day the Engineering Office receives the application from the Customer Service office.

A sewer application typically takes 10 days to process from the day the Engineering Office receives the application from the Customer Service office.

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1. How do I obtain a water service/s or upgrade my current service for my property?
2. After I pay my water invoice, who do I call to schedule water installation?
3. Once I receive my Engineering invoice, where do I make my payment?
4. How long does it take to process a water or sewer application after payment is accepted?
5. How much will my monthly bill for water and sewer be?
6. Do I need a fire service?
7. How can I obtain a fire flow test?
8. How do I connect the Public Sewer system and how much is it to connect?
9. What are Sewer Capacity fees?
10. Do I need a City Permit to do sewer lateral repair work on my property?
11. How often should my sewer lateral be cleaned?
12. How do I know if my sewer lateral needs repair or replacement?
13. Who owns and maintains my sewer lateral?
14. How do I know if I have a septic system or am connected to the sewer main?
15. I’m on a septic system, and it needs to be replaced. May I replace it with a new one?
16. How do I request water and/or Sewer Atlas Maps?